Imagine that you were recently hired as a regional for the Overland Care Organization (OCO). One of your first tasks is to compile a project plan to support organizational performance. The overall goal of the plan is to identify specific actionable items that can better position the organization for providing quality services and growth, using a performance improvement model and analysis.
Explain preliminary action items, scope of project, and how to incorporate into a performance improvement plan. Use the case study information to formulate your summary. Your summary should outline:
Issues that should be addressed based on organizational challenges
Be sure to point out potential technology, performance, coding and reimbursement, data, and record management issues.
Overall goal of the project– what is the expected outcomes, such as improved financial outlook, better service, improved work processes, etc.
High-level description of action items to support the overall goal and organizational strategy – steps to achieve the goal
Description of performance improvement model you will implement, such as FOCUS-PDCA or PDC(S)A.