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Adelaide Drum Company Case Scenario.

Adelaide Drum Company Case Scenario.

Adelaide Drum Company

Adelaide Drum Company (ADC) manufactures and distributes mid- to large-sized plastic containers. Its headquarters, as well as its manufacturing facilities and warehouse are located in Adelaide, IL, about 20 miles outside of Chicago, IL. ADC specializes in the production of drums, pails, and intermediate bulk containers, mostly fulfilling large-scale orders for other businesses. Its 540,000 sq. ft. facility also contains its fleet of over 450 trailers that can deliver orders directly to customers. ADC has been the leading provider of plastic containers in the region since 1956, gaining notoriety in the industry due to its finely-tuned, specialized production process and affordable prices.

ADC is run by CEO Jackson Pratt, along with three directors, each of whom oversees a portion of the plastic drum empire: Juno Miles is in charge of manufacturing, Alison Weeks oversees logistics (warehousing and transportation), and Carmen Rubio heads the administrative and support functions. The directors and CEO meet weekly to discuss the business and plan work for the upcoming weeks and months. The four managers communicate frequently throughout the week and quickly solve any issues that arise during the course of business. ADC’s management is committed to running an efficient workplace, a goal which the managers achieve by having a strict budget and a tight 10-year business plan.

Noah Minh has worked as a section supervisor in the manufacturing division of ADC for the last ten years. Minh is a competent manager of both the facility and his employees, delivering steady, on-time performance with low waste. Despite Minh’s section’s track record, Miles has repeatedly sent out memos to all of the section leaders demanding additional efficiency improvements. Minh is frustrated by this, because as a veteran of the industry and the company, he knows that ADC’s production process is one of the best in the business. Minh has worked hard over the years to streamline ADC’s production and there are very few improvements the section supervisors can make without major investments into additional facilities. He responded to the memo with an outraged email explaining his concern, but Juno did not follow up with him. Despite Minh being one of the more senior supervisors in the company, neither him – nor the other supervisors – are ever asked to participate in the leadership’s planning process. Minh is getting frustrated by the constant focus on efficiency and is seriously considering looking for employment opportunities elsewhere.


Adelaide Drum Company Worksheet

Answer the questions below using the Adelaide Drum Company Case Scenario. You may consult your textbook, notes, or any other materials you may need.

If you work with another student, report the name and extent of your collaboration below. Each student is expected to contribute equally, and each student must submit a separate answer sheet.


Adelaide Drum Company Case Scenario.

Your name:

Did you collaborate with anyone on this assignment? YES / NO

Name of collaborator (if applicable):

Extent of your collaboration (e.g., 15-minute call to discuss the scenario, shared answers to questions 2 and 3, etc.):


Please address each of the following points with at least 2 complete sentences. Certain questions may require longer answers.


Please bold your answers (use a ‘bold’ font).


  1. Evaluate ADC’s organizational design.
    1. Is Adelaide Drum Company organization using a mechanistic or organic organizational design?
    2. Is the design appropriately implemented?
    3. Why yes or why not? (identify which factors made you arrive at the decision above)


  1. Evaluate ADC’s organizational structure.
    1. Is the organization using a functional, divisional, or a matrix structure?
    2. How do you know? (list the indicators you think are the most important)


  1. Dimensions of organizational design.
    1. What are the dimensions of organizational design (e.g., complexity)?
    2. Evaluate ADC’s position within the dimensions (e.g., a complex organization with a centralized design).


  1. What is the overall goal when evaluating organizational design?


  1. What are the contingency factors that determine how an organization should be structured?


  1. How would you describe the factors which affect this particular organization?


  1. What are some of the symptoms of structural deficiency that can manifest in organizations and what are their underlying causes? List at least two symptoms and two causes.


  1. Did you notice any of the symptoms of structural deficiency in ADC?
    1. Describe the symptom.
    2. Assess its cause.
    3. What could be done to address this issue?






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